Terms & Conditions

Terms and Conditions for Ayurtam (www.ayurtam.in)

1. General Information

Business Name: STC Divine PVT LTD
Brand Name: Ayurtam
Website URL: www.ayurtam.in
Location: Fatehpur, Uttar Pradesh, India
Governing Law: The laws of India will govern these terms and conditions.

2. User Responsibilities

User Registration:
To access and purchase products or services from Ayurtam, users must create an account on the website. During registration, personal information such as your name, email, and payment details may be requested. Users are responsible for maintaining the confidentiality of their account information.

Age Restrictions:
There is no age restriction for using our website, but we recommend parental guidance for users under 18 years.

Acceptable Use Policy:
Users agree to use Ayurtam’s website and services for lawful purposes only. Users must not engage in any of the following activities:

• Posting or transmitting content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, vulgar, or otherwise objectionable.
• Using the website to distribute spam or unsolicited emails.
• Attempting to interfere with the functionality of the website or accessing unauthorized areas of the website.
• Violating any intellectual property rights or any other third-party rights.

3. Services or Products

Products and Services:
Ayurtam offers the following services:

• Herbal Products (physical goods)
• Online Health Services (consultations, wellness programs)
• Digital Goods (ebooks, health guides)
• Subscriptions for wellness programs, content, etc.

Payment Terms:

• Payments can be made through various methods, including credit/debit cards, online banking, UPI, and other digital payment methods.
• Payments for products and services are processed at the time of purchase.
• For subscriptions, billing will be automatically renewed unless canceled by the user.
• Refunds may be requested within 7 days from the date of purchase, subject to our refund policy.

Shipping and Delivery:

• We offer shipping of physical products within India. Shipping charges are calculated at checkout based on the delivery location.
• Delivery timelines may vary, but generally, products will be delivered within 7-14 working days.
• For online health services and digital products, delivery is immediate or based on appointment scheduling.

4. User Data and Privacy

Data Collection:
We collect personal information including name, email address, phone number, payment details, and any other information necessary for providing services or completing transactions. We respect your privacy and take measures to protect your personal information.

Third-Party Services:
We may use third-party services for payment processing, analytics, and customer support. These third-party services may collect and store user data as per their privacy policies.

Cookies and Tracking:
We use cookies and tracking technologies to improve user experience, analyze website traffic, and personalize content. By using our website, you consent to our use of cookies.

5. Intellectual Property

Ownership of Content:
All content, including images, text, designs, logos, and software on Ayurtam’s website, is owned by STC Divine PVT LTD and is protected by copyright, trademark, and other intellectual property laws.

User-Generated Content:
Users may upload content (e.g., reviews, comments). By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to use, modify, or distribute such content in any manner we see fit.

6. Disclaimers and Limitations of Liability

Service Availability:
We strive to keep our services accessible 24/7, but we cannot guarantee uninterrupted availability. Services may be temporarily unavailable due to maintenance, updates, or unforeseen issues.

Limitation of Liability:
We are not liable for any damages, loss of data, or other issues arising from the use of our website or services. Our liability is limited to the amount paid by the user for the specific product or service that caused the issue.

7. Dispute Resolution

Governing Law:
Any disputes related to these terms and conditions will be governed by the laws of India.

Arbitration:
Disputes will be resolved through arbitration in Fatehpur, Uttar Pradesh, India. The decision of the arbitrator will be binding.

8. Termination

Account Termination:
We reserve the right to suspend or terminate a user’s account if they violate our terms or engage in prohibited activities. Upon termination, users will lose access to their accounts and any digital products or services.

Consequences of Violation:
If a user violates any terms, we reserve the right to take appropriate legal action and suspend the user’s access.

9. Changes to Terms

Modification of Terms:
We may update or modify these terms at any time. Changes will be communicated to users via email or on the website.

Effective Date:
These Terms and Conditions are effective from [01/01/2025].

10. Other Relevant Clauses

Force Majeure:
We will not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to natural disasters, war, or technical failures.

Affiliate Links or Advertising:
We may include affiliate links or advertisements from third parties. These links are not endorsed by Ayurtam, and we are not responsible for any content or services offered by those third parties.

Links to Third-Party Websites:
Our website may contain links to external websites. We are not responsible for the content or practices of these websites. Please review their privacy policies before providing any personal information.